Frequently Asked Questions

Who is eligible for a free car seat?

Anyone who has been in a motor vehicle accident where a car seat was present in the vehicle, regardless of the severity of the accident or visible damage to the seat.

How quickly will I receive my replacement?

Most replacements are processed and shipped within 5-7 business days of application approval.

Do I need to replace my car seat after a minor accident?

Yes, even after minor accidents. Manufacturers recommend replacing any car seat that was in a vehicle during a crash, as invisible internal damage can occur that compromises safety.

What documents do I need to apply?

You'll need the police accident report, insurance information, and details about your current car seat. Our team will help you gather all necessary documentation.

Does the program cover convertible seats and boosters?

Yes, we cover all types of child safety seats: infant seats, convertible seats, and booster seats for children of all ages.

What if my insurance already covered the replacement?

Great! This program is designed for those whose insurance doesn't cover replacement or who need immediate assistance while dealing with insurance claims.

Can I choose the brand of my replacement seat?

We offer a selection of high-quality seats from trusted brands. Our specialists will help you select the most appropriate seat for your child's age, weight, and height.

What if the accident wasn't my fault?

It doesn't matter who was at fault for the accident. If your child had a car seat in the vehicle during the crash, you're eligible for our free replacement program.

Is there really no cost to me?

Absolutely none. This program is funded through partnerships with safety organizations and legal advocacy groups committed to child safety.